Artificial Intelligence at Work: Benefits and Risks

Artificial intelligence (AI) has emerged as a valuable tool in the workplace, offering increased productivity. However, psychologists warn of potential risks associated with over-reliance on this technology, particularly concerning social and emotional skills.

Psychologist Laura Greve likens the overuse of AI to eating junk food, offering instant gratification but leading to 'diabetic relationships' and social malnutrition. Chatbots, while offering assistance without judgment, may hinder the development of resilience and empathy.

Research highlights the need for a balance between using AI and developing human skills, such as critical thinking and emotional intelligence. A study by the MIT Media Lab showed that systematic use of ChatGPT can lead to weaker memory and reduced brain activity.

Greve expresses concerns about young workers, emphasizing that the ability to create authentic human relationships remains an important professional asset. The challenge is to use AI as a complement, not a substitute, for human skills.