Meta: Contractors Read Private User Chatbot Conversations

Meta contractors have access to personal data from chatbots, reading user conversations, according to Business Insider. This practice is used to improve Meta's artificial intelligence.

The contractors, hired through the Outlier and Alignerr platforms, report that they often see conversations with names, phone numbers, emails, gender, hobbies, and other personal data. In some cases, users even send selfies to the chatbots.

Meta states that it has strict policies for accessing personal data and that it restricts the data that contractors see. However, Miranda Bogen warns users not to consider chatbot conversations as private, as practices vary between companies.

Many technology companies use conversations to train their models, which involves managing a large amount of sensitive data. Mark Zuckerberg has presented his vision for a 'personal superintelligence' that will know users in depth.