AI Agents: Beyond Chatbots in Commercial Operations

Cloudevo is integrating AI Agents to upgrade its commercial operations, improving request management and data quality.

In the traditional model, communication forms did not adequately capture the content of requests, lengthening response times.

With AI Agents, the initial contact gains structured characteristics, exploring customer interest and readiness. Responses are categorized in real-time, enabling immediate prioritization.

High-maturity requests are forwarded to the sales team, while others are directed to technical departments or recorded for future monitoring.

The automated process reduces response time, improves organization, and creates a unified database.

The use of AI Agents restructures communication, enhancing the website's role in commercial activity.